The Indian Health Center of Santa Clara Valley has implemented a robust agency-wide response to the concerns around the coronavirus (COVID-19).

August 3, 2020

Dearest IHC Members and Community,

The County’s updated Health Officer Order went into effect today, Friday, May 22, and will remain in effect until the Health Officer amends or rescinds it.

The Indian Health Center of Santa Clara Valley continues its due diligence to keep its members, staffa nd community safe. In line with this, we have decided to stay the current course related to all services through the end of June 2020. We thank you for your cooperation and understanding. 

We would also like to thank all those who have stepped forward to support our efforts. See a list of our supporters, here.

Together, we are going to get through this! 

Most services can now be accessed by phone, tablet, or computer. Schedule an appointment today, by calling 408-445-3400.

To learn more about our telehealth services, click here

Please note the following temporary changes to our hours of operation and scope of services, through the end of June 2020.

Medical Department

Many of our Medical services are being provided by using a phone, tablet, or computer, via telehealth services.  Call today for more information, 408-445-3400.

Monday – Friday, 8:00 am – 5:00 pm, at all sites.

Late hours, from 5:00 pm – 7:00 pm, at the Meridian, Silver Creek, and Family Medicine Center locations, and all Saturday morning clinics, are canceled for the time being.

Quest Diagnostics at IHCSCV

The Quest Diagnostics lab at our 1333 Meridian Ave. facility, is currently closed. To locate a Quest Diagnostics site that is open near you, please click here.

Community Wellness & Outreach Department (CWO)

All on-site services and community events, including the following,  are suspended immediately: fitness center, transportation, Produce Mobile, etc.

Many of CWO’s services are being provided by using a phone, tablet, or personal computer, via telehealth services, such as health education and nutrition counseling.

Please contact CWO staff directly, for questions. 

Dental Clinics

For emergency services, our dental offices are open Monday-Friday, 8:15 am-5:00 pm.

Some Dental services are being provided by phone, tablet, or personal computer, via telehealth services.  

Counseling Departments

All on-site services, including those facilitated by the Family Resource Center, are suspended immediately.

Some counseling services are being provided by phone, tablet, or personal computer, via telehealth services

WIC Department

All services will continue as normal. For more information regarding these services, click here.

Patient Portal – Telehealth

We encourage all of our members to sign up for IHC’s Patient Portal. This can help you have faster, more direct, communication with your healthcare team and make it easier for you to visit with your Provider by phone and over the internet.  Find our more about your Patient Portal options, click here.

What is the coronavirus (COVID-19)?

COVID-19 is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China and that has since spread globally. While the potential public health threat posed by COVID-19 is high, the individual risk depends on exposure, according to the Centers for Disease Control and Prevention

There is no specific treatment for COVID-19. Most infected people will recover on their own.

How do I get COVID-19 tested?

Contact your IHC provider if you would like a COVID-19 test. Because of limited testing supplies, COVID-19 testing is available by appointment only and must be ordered by your primary care provider. If you or your family member are experiencing possible COVID-19 symptoms, like cough, fever, or shortness of breath or have been exposed to any ill contacts and would like to have an appointment with your provider, we are asking that you do not come to the clinic, but call us to schedule an appointment immediately. Please note, due to the overwhelming need for testing, Quest Lab test results can take 10-14 days.

For a list of testing options near you, please visit the Santa Clara County Department of Public Health, here.

What can I do?

The same practices that stop the spread of common illnesses, like the cold and flu, are recommended:

  • Wash your hands often with soap and water, for at least 20 seconds.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Use a facemask to slow the spread of coronavirus. For tips, go here.
  • Avoid close contact with people who are sick and gatherings of any size.
  • Using a tissue or sleeve, cover your mouth and nose when you cough or sneeze. Throw the tissue away and wash your hands.
  • Clean and disinfect objects and surfaces you touch.

Where can I find more information?